title: MessageBird

description: MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more.

MessageBird

MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more.

Extension settings

In order to set up this extension, you will need to provide a MessageBird API key and report URL (only required if you want to use WhatsApp messaging).

Custom Actions

Send SMS

MessageBird's Programmable SMS API enables you to programmatically send SMS messages from within a care flow.

Read the official documentation

Send voice (text-to-speech) message

MessageBird's Voice Messaging API enables you to transform text messages into voice messages to any country.

Read the official documentation

Send WhatsApp message

Send a message to a recipient via WhatsApp. If an active conversation already exists for the recipient, the conversation will be resumed. In case there's no active conversation a new one is created.

Learn how to get started with MessageBird and WhatsApp