---

title: Zoom

description: Zoom is a communications platform that allows users to connect with video, audio, phone, and chat.

Zoom

Zoom is a communications platform that allows users to connect with video, audio, phone, and chat.

Extension settings

To set up this extension, you will need to provide the following:

1. Account ID: your Zoom account ID, found on the Server to Server app build page.
2. Client ID: the client ID of the OAuth app you created in Zoom
3. Client secret: the client secret of the OAuth app you created in Zoom

You'll have to set up a Server-to-Server OAuth app in Zoom to provision a client ID and secret.

Actions

Send SMS

Send an SMS to a recipient.

Ensure your Server-to-Server OAuth app has the following scopes set:

• Scopes: contact_center_sms:write:admin
• Granular Scopes: contact_center:write:sms:admin

Result codes

On completion, the action returns a code data point indicating the outcome:

• SUCCESS: SMS was sent successfully.
• INVALID_CONSUMER_NUMBER_FORMAT: Invalid consumer number; E.164 format is required.
• CONTACT_CENTER_NUMBER_USED: Zoom Contact Center numbers cannot be used as consumer numbers.
• CONSUMER_NOT_OPTED_IN: The consumer number you have messaged has not opted in.
• CONSUMER_OPTED_OUT: The consumer number has opted out of receiving SMS from this Zoom Contact Center number.
• CONSUMER_BLOCK_LISTED: The consumer number is block-listed by your Zoom Contact Center administrator.
• INTERNATIONAL_SMS_NOT_SUPPORTED: International messaging is not supported on this account.
• BODY_TOO_LONG: Validation error — body exceeds 500 characters.