File uploads

A convenient way to get care flows started in Awell with maximum control but requiring practically no engineering lift is by uploading files via Awell’s FTP Connector. Moreover, it enables you to conveniently trigger multiple care flows in batch.

How it works

1. Awell provisions a secure FTP server for you and will provide the necessary login credentials for access.
2. You can upload CSV files (or similar data format files) in a format agreed upfront to the FTP server.
3. Awell polls the contents of the FTP server periodically (e.g. every hour). Upon detecting a new file, Awell will process it and start the required care flows.
4. Awell will manage the intricate tasks of verifying the existence of the patient in the system, creating a new patient record if needed, and starting the care flow.
5. For auditability, Awell maintains comprehensive logging.

This approach offers an ideal balance: you have complete control over the care flows you wish to start, with the simple action of uploading a file to an FTP server being enough to set it in motion 🪄.

File format

The file format will be agreed upon upfront. Each row or entry in the file corresponds to a care flow that will be started.

Use cases

Extract a CSV file of eligible patients from your systems and start all of them in one go.